Information

Shipping & delivery

Order confirmation

Meyhaa is a catalogue-led service and does not take payments on this website. Product availability, delivery details and payment arrangements are confirmed with you directly on WhatsApp before an order is accepted.

Dispatch and processing

We prepare and pack sarees carefully and normally dispatch from Monday to Saturday, excluding public holidays. Ready-to-ship sarees are usually dispatched within 2–4 business days after payment is confirmed. Fall, pico, tassels, blouse work or other requested finishing may require extra time; we will confirm the expected dispatch date before proceeding.

Estimated delivery times

Delivery within India generally takes 3–7 business days after dispatch. International delivery generally takes 7–15 business days, depending on the destination and customs clearance. These are estimates rather than guarantees. Weather, strikes, transport disruption, courier delays and customs checks may extend the timeline.

Shipping charges, taxes and duties

Complimentary shipping within India applies to confirmed merchandise orders above ₹10,000 unless a different promotion is displayed. Other domestic charges and all international shipping charges will be shared before you confirm the order. Any import duty, tax or customs fee charged by the destination country is the recipient’s responsibility.

Delivery details and unsuccessful attempts

Please provide a complete delivery address, recipient name and reachable phone number. Costs caused by incorrect details, a refused delivery or a further delivery attempt may be charged to the customer. If a parcel is returned to us, we will discuss the available reshipment options and costs with you.

Damaged parcels

Please record a continuous, unedited video while opening the parcel. If the saree arrives damaged, contact us within 48 hours at hello@meyhaa.example or on WhatsApp at +91 99999 99999, and include the saree code, photographs and the unboxing video. Keep the product tags and original packaging intact while we review the issue. If the claim is accepted, we will arrange an appropriate replacement, return or refund without an additional return-shipping charge.

Tracking and help

Tracking details will be shared after dispatch. If tracking has not updated or your parcel is overdue, contact us at hello@meyhaa.example or +91 99999 99999 and we will follow up with the delivery partner.