Information

Terms of service

Last updated: 3 October 2026. These terms apply when you browse the Meyhaa website, contact us about a saree or confirm an order with us.

About this website

Meyhaa is a catalogue-led saree service. The website helps you discover our collection and send an enquiry; it does not provide a shopping cart, checkout or online payment facility. Using the website means that you agree to these terms and our applicable policies.

Enquiries and order acceptance

Sending a WhatsApp message or other enquiry does not reserve a saree or create an order. An order is accepted only after we confirm the product, final price, delivery details and payment arrangement with you in writing. We may decline or cancel an order before acceptance if an item is unavailable, information is incorrect or we reasonably suspect misuse or fraud.

Prices, offers and payment

Prices are shown in Indian rupees unless we agree otherwise. Promotions, discounts and availability may change without notice. Any shipping charge, finishing charge, tax or other applicable cost will be explained before you confirm the order. Payments are not collected through this website; use only the payment details that we confirm through our official contact channel.

Product information and handloom character

We take reasonable care to describe and photograph every saree accurately. Handwoven and handcrafted textiles can contain small variations in weave, motif, texture, measurements or finish. These individual characteristics are part of the textile’s handmade nature and are not normally considered defects.

Colour and display

Colours may look different because of screen settings, lighting and photography. You may ask for an additional photograph or daylight video before confirming your order. A minor difference between the displayed colour and the received saree is not, by itself, evidence of a defect.

Availability and pricing errors

Catalogue status can change while an enquiry is in progress, and a saree is not reserved until we expressly confirm it. If a price, description or stock status is incorrect, we may correct the information and ask you to reconfirm. If we cannot fulfil an accepted, paid order, we will offer an appropriate alternative or return the amount paid for the unavailable item.

Finishing and customisation

Fall, pico, tassels, blouse work and other alterations begin only after the details and cost are agreed. Please check measurements and instructions carefully. Once custom work has started, cancellation or return may be restricted except where the item is faulty or applicable law requires otherwise.

Shipping and international orders

Dispatch, estimated delivery times, shipping charges and damaged-parcel reporting are covered by our Shipping & delivery policy. International customers are responsible for confirming that the item may be imported into the destination country and for paying any local duty, tax, customs charge or clearance cost.

Returns, damage and refunds

Any return, replacement or refund will be handled according to the policy communicated with your order and your rights under applicable consumer law. Please inspect the parcel promptly, keep its tags and packaging, and report damage within the period stated in our Shipping & delivery policy with the requested evidence. Nothing in these terms limits a right that cannot legally be excluded.

Acceptable use and intellectual property

You may use this website for personal, lawful browsing and enquiries. You must not interfere with its operation, attempt unauthorised access, submit harmful material or use automated tools to extract the catalogue. The Meyhaa name, website design, text, photographs, graphics and other content are owned by or licensed to us and may not be reproduced or used commercially without permission.

Third-party services

The website may link to services such as WhatsApp, Instagram, YouTube, analytics providers and delivery partners. Those services operate under their own terms and privacy practices. A link does not make us responsible for the availability, security or content of a third-party service.

Liability and events beyond our control

To the extent permitted by law, we are not liable for indirect or consequential loss, loss caused by misuse of a product, or delay and interruption caused by events beyond our reasonable control. This includes courier disruption, customs delay, severe weather, strikes, government action and failures of communications networks. We do not exclude liability where doing so would be unlawful.

Changes, governing law and contact

We may update these terms when our services or legal obligations change. The version published when your order is accepted will apply to that order. These terms are governed by applicable Indian law, subject to any mandatory consumer protection rights. Questions may be sent to hello@meyhaa.example or discussed with us on WhatsApp at +91 99999 99999.